How missed call text back works
A 15-minute call, a few weeks of setup that we do, then we run it every month.
From the first call to every month after
15 minutes
A short call
We look at where calls and leads get lost. If we can’t help, we say so.
Week 1
We set it up
We write the messages with you. Web and email replies go live first.
Weeks 1 to 3
Carriers review your texting
US carriers check your texting registration. We handle the paperwork.
Go-live
Text back is on
Missed callers get a text from your business in seconds.
Every month
We run it
We check it, fix it and send you a one-page report.
If carriers ask for changes, it can take longer, and we’ll tell you.
You approve every message
We write them with you, in your words. Nothing goes live until you approve it.
What you approve
- The first text after a missed call
- Replies to new website and email leads
- The thank-you text with your review link
- Quote follow-ups and reminders, if you add them
What your customer sees, and what you see
Your customer’s phone
- Missed call2:14 pm
Riverside Plumbing: Hi, this is Riverside Plumbing. Sorry we missed your call, we’re on a job. What can we help with? Reply STOP to opt out.
Sent automaticallyCustomer: Water heater is leaking. Any chance today or tomorrow?
Riverside Plumbing: We can come tomorrow. 9:00 or 1:30, which works?
Customer: 9 please
Riverside Plumbing: Booked for tomorrow at 9:00. See you then.
Your phone
New job booked
Water heater leak, tomorrow 9:00 am. From a missed call at 2:14 pm.
Riverside Plumbing is a demo business. The flow is the real one we set up.
Your next missed call is already on its way
Book 15 minutes, and we’ll tell you straight if we can help.