Privacy policy

Who we are

Worth Returning sets up and runs missed call text back, lead follow-up and office automation for home service businesses in the United States. In this policy, “we” and “us” mean Worth Returning.

What this website collects

This website has no analytics, no advertising trackers and no cookies of its own.

Our hosting provider records basic technical details for each visit, like your IP address, your browser and the pages requested. These logs keep the site running and secure. We don’t use them to identify you.

When you contact us or book a call

If you use our contact form, we get what you enter: your name and email, and, if you add them, your phone number, business name, trade and message. If you email us or book a call, we get what you send. We use these details only to reply, to set up and run the call, and to send you a proposal if you ask for one. We don’t add you to a mailing list.

Cloudflare hosts this website and delivers each form message to our inbox. It may process the message in the United States and other countries. Our email provider, and our booking tool if you book a call, handle these details for us too, and their own privacy policies apply.

If an enquiry doesn’t lead to work together, we delete it within 12 months.

Calls and texts we handle for businesses

When you call or message a business that uses Worth Returning, we handle some of your data on that business’s behalf: your phone number, the time of your call, the texts you send and receive, and details you share, like your name, address and the job you need done.

We use that data only to reply to you for the business, pass your request on, help book the job, send the messages the business has approved, and report results to the business. The business decides what else it does with your details, and its own privacy policy covers that.

Mobile numbers and text consent

We never sell, rent or share mobile phone numbers, text message consent or opt-in data with third parties or affiliates for their marketing.

The service providers listed below get mobile numbers only to deliver messages and run the service.

Reply STOP to any text to stop getting messages from that business. Reply HELP for help.

Service providers we use

We use a few companies to run the service. Each one gets only the data it needs for its task:

• A US texting and calling provider, to send and receive calls and texts
• AI models from OpenAI or Anthropic, to read customer replies and pull out the job, address and timing. Under their business terms, they don’t use this data to train their models.
• Hosting, email and booking providers, to run this website and our own email and calls

How long we keep it

We keep message history while we work for a business, so it can see its past conversations and monthly reports. When a business stops working with us, we hand its messages over to it and delete our copy within 90 days.

Your choices

You can stop texts from any business we work for by replying STOP.

You can ask us what data we hold about you, or ask us to correct or delete it. Some requests go to the business you contacted, because it decides what happens to its customer records. We pass those on and tell you we did.

We don’t sell personal information or share it for advertising, as state privacy laws like California’s define those terms.

How we protect it

Only the people who run the service can see message data. Data moves over encrypted connections, and our providers store it in access-controlled systems.

Children

This website and our service are for businesses. We don’t knowingly collect data from children under 13.

Changes to this policy

When we change this policy, we update the date at the top of this page. If a change matters for data we already hold, we tell the businesses we work for before it applies.

Contact us

Questions about this policy or your data:

help@worthreturning.comWorth Returning is run by Golden Consulting Oy, business ID 3382869-9, Toritie 1, 10820 Lappohja, Finland.