Guides for contractors who can’t always pick up
How to answer every lead when you’re on a job: missed calls, AI and automation, texting rules, quotes and reviews. Each guide links its sources.
Missed calls and phones
- Missed calls on Google Local Services AdsSince October 1, 2026, Google can bill unanswered calls. What changed and what to do.
- A simple plan for after-hours callsDecide what’s an emergency, pick your coverage, and set the greeting.
- Answering service, AI receptionist or missed call text back?What each does, what it costs, and which fits your calls.
- How to find out how many calls you missWhere missed calls are recorded, and a one-week count to run.
- Missed call text back ROI: how to work it outThe formula, a worked example and how to measure the real result.
AI and automation
- How much does an AI receptionist cost?Real prices per month, how they charge, and the costs that don’t show.
- Can AI answer phone calls for my business?How it answers on your number, what it handles, and where it fails.
- AI and automation for contractors: what to set up firstThe order to automate in, and which tasks need AI at all.
- AI for HVAC companies: where it helps and where it doesn’tPeak-season calls, urgency sorting and maintenance, for HVAC.
- AI for roofing companies: what’s worth usingStorm surges, inspections and long estimates, for roofers.
- AI for plumbers: fast answers for urgent callsEmergencies, shut-off help and quotes, for plumbing shops.
- ChatGPT for contractors: prompts that save office timePrompts for quotes, emails, reviews and job ads, and what to check.
Texting your customers
- Missed call text back messages that get repliesMessages you can copy for each trade, and what the first text needs.
- Can you text a customer who called you?Where a reply ends and marketing starts, consent, opt-outs and hours.
- A2P 10DLC registration, explained for contractorsWhy unregistered texts don’t arrive, what to have ready, why approvals fail.
- Can you text from your business landline number?Keep your number and your phone company, and add texting to it.
- HVAC maintenance reminder texts: examples, timing and consentSpring and fall reminders, examples, and the consent to get first.
- Appointment reminder texts for home service businessesConfirmation, day-before, on-my-way and running-late texts.
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