Every no-cool call, answered in seconds.
Missed call text back for HVAC contractors: when you’re in an attic or on a roof, the caller gets a text from your business in seconds.
No software to learn. No yearly contract.
Cedar Ridge Heating & Air is a demo business. The flow is the real one we set up.
- Set up and run for you, every month
- A results report every month
- You approve every message
- One monthly price, texting included
Peak season is when calls slip
First heat wave of the summer. Every tech is out, the office line rings out, and a homeowner with a dead AC calls the next company.
Nobody can run a service call and answer the phone at the same time.
34%
In Invoca’s 2026 benchmark, only 34% of calls to HVAC businesses reached a person.
What we set up for HVAC contractors
Missed call text back
No-cool and no-heat calls get a text from your business in seconds. Their reply reaches you as a short summary.
Instant replies to new leads
New-system inquiries get an answer right away, while the homeowner is still comparing quotes.
Review requests
After every repair or install, every customer gets a thank-you text with your Google review link.
Your monthly report
One page a month: missed calls, texts sent, jobs booked and reviews received.
Add-ons HVAC contractors ask for
Tune-up reminders
Spring AC and fall furnace reminders to customers who agreed to hear from you. From $99 a month.
Quote follow-up
Replacement quotes get a follow-up on day 2 and day 5, until the customer replies. From $99 a month.
Overflow answering
An AI assistant answers when nobody can. In pilot now, priced on the call. Read why missed Local Services Ads calls cost more now.
How it works
A 15-minute call
We find where your calls and leads get lost.
We set it up
We build it around your phone and software, and write the messages with you. Carrier approval takes 1 to 3 weeks.
We run it every month
We host it, check it and fix it, and send you a one-page report every month.
Founding price for our first 10 clients
$500 setupthen $297 a month
Covers text-back, lead replies, review requests and your monthly report. Texting included, one bill, no per-lead fees.
3 months to start, then month to month. No yearly contract, no cancellation fee.
HVAC questions
Does missed call text back work for HVAC companies?
Yes, and HVAC needs it more than most trades. In Invoca’s 2026 benchmark, only 34% of calls to HVAC businesses reached a person. A text within seconds keeps a no-cool caller talking to you instead of the next company.
Can it handle no-heat and no-cool emergencies?
The text goes out within seconds, and the customer’s reply reaches your phone as a short summary, so you can call back the urgent ones first. We write the wording with you, including what to say about after-hours and emergency service.
Can you send tune-up and maintenance reminders?
Yes, as an add-on from $99 a month. Reminders only go to customers who have agreed to hear from you, because marketing texts without written consent can cost $500 to $1,500 per message under US law.
Does it work with my HVAC software?
We work with what you already use, whether that’s job software, a shared calendar or a cell phone and a notebook. We check how it fits on the 15-minute call.
Your next missed call is already on its way
Book 15 minutes, and we’ll tell you straight if we can help.